The Urban Land Institute is a 501(c)(3) nonprofit research and education organization supported by its members. Founded in 1936, the Institute has more than 45,000 members worldwide representing the entire spectrum of land use and real estate development disciplines working in private enterprise and public service. ULI’s global mission is to shape the future of the built environment for transformative impact in communities worldwide.

ULI district councils deliver the Institute’s mission at the local level by providing members with education, networking, and opportunities to give back to the community. With over 600 members, ULI San Antonio is the preeminent local organization focused on creating and sustaining communities through land use, development, and redevelopment decisions.

ULI San Antonio works directly with our members, who include high-level business professionals, public officials, corporate executives, and senior members of the real estate and land use community, to help facilitate and advance thought leadership on ULI’s global mission priorities at the local level.

POSITION SUMMARY:

As a part of the district council team, the Associate serves as a liaison among ULI headquarters, district council staff, ULI San Antonio members, and ULI San Antonio sponsors. The Associate is often the first point of contact for the organization, so it is imperative that this individual be customer service oriented, courteous, and professional. Strong candidates for this position will be highly organized, detail-oriented, obsessed with accuracy, effective multitaskers, and able to work independently and with initiative in a fast-paced environment with direction and oversight.

The ULI San Antonio team is currently working in a work from home environment, with employees supporting field operations and member engagement activities that are in person, as required. Work scheduling requirements are driven by our local programming and initiatives that are all being held in person and attendance is required.

All ULI staff must be fully vaccinated against COVID-19.

SPECIFIC RESPONSIBILITIES:

The Associate is tasked with supporting the district council staff in administrative support, committee coordination, event execution, and sponsorship.

Administrative, Communications, and Operations Support

The Associate works closely with the district council staff to ensure smooth operations of the district council, including the following activities:

• Assisting in producing meeting materials for the Advisory Board and other key meetings and special projects.
• Managing and responding to phone and email inquiries from the main ULI San Antonio inbox.
• Updating ULI San Antonio website as needed.
• Using ULI database and reporting software to produce reports as needed.
• Coordinating with remote ULI IT staff and IT contractors to troubleshoot and resolve IT issues.
• Coordinating with the remote customer service team to resolve any registration or membership-related issues.
• Following up on member inquiries made through the ULI member navigator and assisting as appropriate.
• Assist with membership-related needs including membership welcome, orientation, retention, and recruitment strategies.
• Assist with analysis of member and non-member records for membership, sponsorship, attendance, and budget patterns for forecasting short- and long-term goals.
• Assist with NetForum input from and reporting to the District Council, including, but not limited to: committee assignments, complimentary event passes for registration of members of the press, speakers, sponsors, and other dignitaries.
• Assist in developing and maintaining vendor relationships, sourcing appropriate suppliers for catering, audio-visual equipment, or information technology in support of District Council events.
• Tracks annual sponsor benefits and communicates with sponsors to assign benefits to employees when needed

General Logistics and Event Support

Support the ULI San Antonio team and member committees in the development and implementation of topical industry, thought leadership, and professional development content.

Tasks include the following:

• Supporting logistics of ULI San Antonio’s affinity groups – Young Leaders Group, ULI NEXT, Women’s Leadership Initiative, local product councils – monthly programs and any signature events.
• Coordinating various committee meetings including scheduling, preparing agendas, and taking meeting minutes.
• Assisting committees in producing and implementing events and programs.
• Preparing committee budget templates and tracking program budgets.
• For in-person events, formatting and printing event materials, on-site registration, printing and preparing name badges, agendas, and other materials for events.
• For virtual committee meetings, coordinate all aspects of Zoom meetings.
• Assisting in event setup, execution, and breakdown as needed.
• Assisting the team with event and meeting planning and logistics.

QUALIFICATIONS:

• A degree or up to one year of related experience is required.
• Ability to prioritize and handle multiple responsibilities concurrently, with responsible          follow-through required.
• Prior experience in program or event planning is required.
• Ability to attend ULI events (in the early morning or evening) is required.
• Familiarity with real estate and land use industry a plus.
• Excellent professional oral and written communication and interpersonal skills.
• Ability to work with business and public-sector executives.
• Demonstrates meticulous attention to both details and deadlines.
• Fluent/proficient computer skills and strong aptitude with computer software for applications in word processing (Microsoft Office), spreadsheets (Excel), and social media are required. Design skills (Adobe Creative Suite) and website software (WordPress and basic HTML) are a bonus.
• Ability to lift 30 pounds (13.6 kg) is required.

APPLICATION INSTRUCTIONS:

ULI has a robust benefits package that includes health, dental, and life insurance, vacation, and a retirement plan. Compensation is commensurate with experience.

To apply, please follow the link below. Please submit a résumé and letter of interest.

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=76dd43dd-5757-401e-9ef5-65813f73b552&ccId=19000101_000001&jobId=452345&lang=en_US&source=EN

ULI is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, alienage or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence, sexual violence or any other status protected by applicable law.

EOE/m/f/d/v. No relocation reimbursement is offered at this time.